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Frequently Asked Questions

Where are you located and are you open to the public?

Our brick and mortar store is located in Dallas, Texas and is open to the public.  Our physical address is 10795 Harry Hines Blvd, Dallas, TX 75220.  Store hours are Monday through Saturday 9-5.

 

Is what is available online all that you have?

No!  Our store is over 35,000 square feet filled with over 1 million yards of inventory.  We update our website regularly with new materials but we have many, many more in store.  If you don't find what you are looking for email us or give us a call and we would be happy to help!

 

What forms of payment do you accept?

We accept all major credit cards and PayPal.

 

How do you ship and what are the shipping rates?

Our preferred shipping method is UPS. All shipping costs are determined through UPS Real-Time rates and are calculated individually for each order depending on the weight of the shipment and its destination location. We will gladly make accommodations for USPS by request. International orders are subject to applicable tariff charges and duty fees. 

 

How long will it take to receive my order?

Orders usually process and ship within 2 business days. Order arrival times vary by location and choice of shipping options.

 

Do you charge sales tax?

Yes, all residents of Texas will be subject to a 8.25% sales tax.

 

Do you require a minimum order?

All fabric must be purchased in one yard increments, but there is no minimum order.

 

Can I return a fabric?

Fabric that has not been cut or damaged in any way can be returned within 30 days of receipt. You will be credited the amount of purchase minus all shipping charges and a 20% cut yardage fee upon receipt of the returned goods.

 

Do you offer wholesale pricing for bulk purchasing?

We do offer wholesale pricing when purchasing minimum lengths of over 30 yards.  Purchases of 30+ yards would be eligible for a 10% discount off of marked prices and purchases in excess of 50 yards are eligible for a 20% discount. Please note that cut yardage totaling these amounts would not be eligible for wholesale pricing. These discounts are not automatically applied so if you are interested in purchasing in such quantities please contact us.

 

Can I get a sample?

Our website is not currently set up for sample orders, but if you give us a call or send us a request we would be happy to provide you with a sample.